Returns & Exchanges

Due to the perishable nature of our products, BeerCo accepts returns on non-consumable merchandise within 30 days, while quality-related issues with beverages will be addressed via immediate replacement or store credit. We strive to ensure every brew arrives in peak condition to provide the ultimate tasting experience.

1

Initiate Your Request

Contact our support team within 14 days of delivery with your order number and a brief explanation of the issue.

2

Documentation

For damaged or spoiled goods, please attach clear photographs of the packaging and the product batch code for our quality control team.

3

Packaging

If returning non-perishable gear, ensure items are unused and in their original packaging before securing them in a shipping box.

4

Refund Processing

Once your return is inspected or your claim is verified, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing